From check-in to checkout, we handle it all.
Great communication means better reviews, fewer problems, and happier guests — but it takes time, structure, and quick response times.
That’s why we take care of all guest messaging and logistics: from booking confirmation to last-minute questions and post-checkout follow-ups. Plus, we coordinate cleanings, handle issues, and make sure everything runs like clockwork — even when you're asleep.
Hosting takes more than a listing. It takes consistency.
The difference between a 4.7 and a 4.9 guest rating? Communication, availability, and responsiveness.
Our operations team ensures:
Guests are guided, informed, and supported
You’re not glued to your phone or email
Problems get solved before they escalate
Reviews reflect the actual quality of your space
“Before The Hosting Club, I was answering messages at midnight — and still getting complaints. Now my guests are happier, and I haven’t touched the Airbnb inbox in 6 months.”
Claudia R.
Host, Brussels
